In case you’ve never signed up for a web hosting account or you’ve switched companies and the new one employs a Control Panel that you have not seen so far, you may get baffled about how to complete a particular task in your account or on your desktop computer. That’s why, a lot of providers have set up a knowledge base, which enumerates the most common queries and challenges associated with their platform, rather than adding only some generic details. Such a knowledge base will permit you to find the required information swiftly and easily, so you won’t need to dedicate loads of time and efforts to matters that may require something as simple as pushing a button or selecting a check box. In this way, not only can you get stuff done, but you can also get to know tons of new and valuable things, both about the way you can administer your account and about the way the hosting service works in general.
Extensive Online Documentation in Shared Web Hosting
If you have ordered your first shared web hosting plan through our company or have moved your website over to us, you will become used to our platform and our custom-built Hepsia Control Panel very quickly as we have prepared a substantial web-based knowledge base where you can find all the info that you may ever need – both general info regarding the web hosting service as a whole and more specific info about the different functions that you can make use of and the problems that you can stumble upon. The articles are available in two places. The whole article archive is accessible through the Control Panel’s Help section. You can access articles that are dedicated to the different features in each Control Panel section too. You can become aware of how to accomplish virtually everything, from enabling an .htaccess config file to managing an electronic mailing list, and all the articles feature in-depth guidelines, so you’ll never get baffled on account of an ambiguous text. Certainly, if you encounter a more specific obstacle and you cannot find a solution in our knowledge base, you can contact our customer service team members 24/7/365.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting services feature extensive technical documentation where you will find info on all the features that our in-house developed Hepsia Control Panel offers, plus solutions to different questions and problems that you could run into. All setup manuals contain comprehensive instructions, which is the reason why you won’t need to worry about missing something in case you’d like to export a database, for instance. The troubleshooting articles encompass a range of possible causes of given issues and the solution for each and every one of them, so if you aren’t able to send emails although you have the right outgoing mail server settings, for instance, you can quickly discover what the reason for this may be and repair the problem with a few mouse clicks in your email client. As the Hepsia Control Panel has quite a lot of features, you’ll be able to find relevant articles in each and every section. If you would rather check out all help articles, you can use the Help menu, which is located in the upper right-hand side of the page.