Installation and Troubleshooting
Learn what the Installation & Troubleshooting feature provided with the Virtual Private Servers and the dedicated servers includes.
Other than having more resources, a very good reason why you could get your own web server and use it instead of a shared hosting plan is the fact that you can install and run a wide selection of software. With a shared account, you'll be able to use programs, which do not require root access and are not installed server-side, so in the event that you need specific software for your websites, you cannot install it on a shared web server. This isn't so with a hosting server of your own where you can install anything you want. The downside is that you may not have much experience and taking care of your own machine is more complex that managing a shared hosting account in which the company manages the majority of things. That's why we offer another service for our hosting server plans called Installation & Troubleshooting and you may take full advantage of it any time that you come across any difficulties with the administration of your machine.
Installation and Troubleshooting in VPS Hosting
The upgrade can be acquired with all virtual private server
packages that we offer and you are able to add it either during the signup or at any time later using your billing CP. It comes with 60 minutes of custom work on your web server, so our administrators can aid you with software installation or setup. They can also troubleshoot any piece of software that you have already installed in the event that it does not work, so you will not have to waste time to find out what is wrong as they can aid you in a very quick and qualified way. Since this is a one-time upgrade, you'll be able to get it only if you need it and if a particular task takes shorter time, the remaining minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is helpful when you cannot do something yourself or when you have our Managed Services upgrade, but the thirty minutes of custom work it features are not enough for a particular task.
Installation and Troubleshooting in Dedicated Web Hosting
You could add the upgrade to any one of the dedicated hosting services
that we offer at any time that you need it. In the event that you need some custom work from our administrators immediately after your web server is prepared, you can acquire the upgrade during the hosting server signup process, or when you need something to be carried out later, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with sixty minutes of work from our admins on your hosting server, so if you encounter any problems to install a third-party piece of software or some application gives errors and does not work the way it should, our experts can help you in a very timely manner. If a task takes less than 60 minutes, the rest of the time shall be available for future tasks and you'll be able to see it inside the billing area. This upgrade is ideal if you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it includes.