Service Uptime Guarantee
What's included in the service uptime guarantee and why is it so essential when you pick your hosting service provider?
The service uptime for every shared web hosting account is of crucial importance. If you’re using a web server which has recurrent issues and your website is not available for extended periods of time, it is more likely that website visitors shall not return. In case you have an online store, for example, it will mean lost potential customers smaller profit. Your internet sites might even get penalized by search engines like google with lower rankings regardless of how good their content is. To prevent this type of scenario, it is best to always make sure that the hosting service you get is stable. That way, the success of your website will depend solely on its content and your marketing and advertising campaigns and won't be affected by hosting-related issues that you've got no control of.
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Service Uptime Guarantee in Shared Web Hosting
We guarantee 99.9% server uptime for each
shared web hosting account on our web servers. We take advantage of an innovative cloud Internet hosting platform where every part of the hosting service is handled by an independent group of web servers, thus if one server fails, the other ones inside the cluster will take over immediately. The cloud platform also lowers the overall load drastically, and so the web hosting service is a lot more stable in comparison with a service through which everything runs on just a single machine and your Internet sites will perform in the very best way. We furthermore have redundant Internet lines and diesel-powered backup generators to be sure that your internet sites will remain online no matter what. Software and hardware firewalls ensure the adequate operation of the web servers in the case of DDoS attacks whereas in the case of any software problem, we have administrators keeping track of the machines 24/7.
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Service Uptime Guarantee in Semi-dedicated Hosting
We guarantee 99.9% uptime for each and every
semi-dedicated server plan obtained through our company. You can forget all about about your Internet site being inaccessible for whatever reason since we use a top-notch cloud internet hosting platform with a custom-built load balancing system. As opposed to handling everything on just a single web server and risking one service to take everything down, we have spread the various services among their own sets of web servers. In other words, your files, database, e-mails, statistics, etc., are addressed by separate clusters, therefore the failure of one server has no impact on the overall service or on your Internet websites. A number of backbone Internet providers and diesel-powered backup generators ensure that infrastructural problems won't affect your sites either. We have hardware and software firewalls and an experienced team of admins to monitor the incoming & outgoing traffic and to respond to any kind of software issue 24/7.
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Service Uptime Guarantee in VPS Hosting
All of our Virtual Private Server plans include a 99.9% uptime guarantee. The stability and availability of the service is ensured by a number of Internet providers and diesel backup generators. In addition, we use new hardware for the physical hosting servers where the VPS accounts are created to avoid any chance of hardware failure and each part has been tested extensively. The security of your information is ensured by employing enterprise-level hard disks working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your web sites will be functioning virtually without any disturbances. Our experienced professionals will resolve immediately any software issue that could show up, so even if there's a problem with a different
virtual private server account on the physical hosting server, your VPS isn't going to be affected. The web server uptime is listed on our site and not hidden in our Terms of Service simply because we can keep our promise and provide you with an incredibly dependable hosting service.
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Service Uptime Guarantee in Dedicated Web Hosting
If you acquire a
dedicated server through our company, we guarantee that it will be up and running a minimum of 99.9% of the time. In the first place, your web hosting server will be constructed with new and thoroughly tested hardware components and we will not do any compromises with that. Our data center in the core of Chicago offers powerful diesel backup generators, so in the case of an electrical outage your machine will still be functional and with numerous redundant Internet service providers, your sites are going to be accessible if there's any connection difficulty. In the event of any unforeseen conditions, we have trained system admins which monitor all website hosting servers all the time and they can take action promptly to eliminate the issue in a very timely manner. Last in sequence, but not last in importance, our hosting servers have hardware and software firewalls to prevent the undesired traffic in the case of a DDoS attack.