A 99.9% Server Uptime
We have built our shared web hosting system using reliable hardware and strongly modified software. Our admins have installed a tweaked version of SELinux on each of our physical machines to ensure the highest level of safety and stability. We’ve installed a number of denial–of–service prevention mechanisms along with powerful firewall programs to make sure our network is impenetrable and secure.
Our Linux shared web hosting plans include a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee stays the same.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it is vital that you also set up your own network architecture. Because of this, we built a custom–configured internal network in all our data center facilities. Relying on enterprise–class Juniper switches and routers, our internal network allows for outlandishly fast data transfer rates and is fully redundant.
This way you will enjoy a 99.9% network uptime in our US datacenter, in our UK datacenter, in our datacenter FI, in our East Europe datacenter and in our AU datacenter, regardless of which web hosting plan you have selected.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you are unsatisfied with our web hosting services, or if you consider them inadequate, or if you decide that you want a VPS hosting services instead of a cloud hosting plan – you will receive a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain full control over your domains even when you cancel your web hosting account with us.
24/7 Technical Support
In case you operate a hosting company, your support engineers are of prime importance. That is why we’ve diligently assembled a highly skilled team of techs, each with several years of experience behind his back. Thanks to them, our company offers 24x7 support with all our hosting services.
And not just that, our company offers a 1–hour response time guarantee. All technical support requests are replied to within 60 minutes and our average ticket response time is well under twenty minutes!