Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center section incorporated into your Website Control Panel offers a collection of help articles and regularly asked questions. Aimed towards resolving any common issue that you might run into, they are compiled by our support team of well–trained technicians.

  • Top quality support service
  • Instructional Videos

  • For those of you who’d like to find out how to solve a regularly experienced problem by watching a video tutorial, we have added a compilation of video tutorials to our Website Control Panel. All the video lessons are short and simple to grasp. They offer you step–by–step demonstrations of different web site administration operations.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • All our semi–dedicated servers are backed up by a 24/7 tech support service and come with a 1–hour ticket response time guarantee. Our skilled technicians will be available to you 24x7x365 and will remedy any issue that you may chance upon within maximum 1 hour after the ticket submission. In most instances, an answer will be given to you within twenty minutes.