1 hour ticket response
VUVUhost’s team of support engineers is specialized in offering swift answers to each of your inquiries. We will examine your trouble ticket the moment it has been submitted and will respond back to you with a solution to the problem within less than 60 minutes after the ticket submission. As a matter of fact, our average technical support ticket response time is 20 minutes.
A Top–Class Client Support Service
Our client support team representatives have considerable experience in the Linux shared web hosting market and are proficient enough to offer a quick solution to your problem. If, however, the situation at hand is not within the competency of a tech support engineer, the trouble ticket will be forwarded to a developer or sysadmin for additional investigation.
A User–Friendly Help Section
To help you find a quick tip on how to use a particular feature, we have incorporated a truly user–friendly Help section in our Website Control Panel. You can search through a broad selection of web hosting account administration articles and website management articles, take a look at our F.A.Q. database or watch our educational video tutorials.