Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Warranty

  • Our tech support Department is on–line round–the–clock to take care of every one of your help questions. Each ticket you send to us shall be solved within up to 1 hour. If your case demands the help of an admin, we are going to send the ticket to the technician on shift and will notify you that the situation is being taken care of.

  • Top quality support service

  • Top–quality Client Support Service

  • We are online for you night and day to offer you help and technical support and to help you with any difficulty that you might have while you are administering your virtual server. We are able to aid you with all installed in advance applications, like your Operating System, server administration panel (with regards to the VPS type) and the Website Control Panel made entirely by our company.

  • Intuitive help center

  • An Educational Help Section

  • In the Website Control Panel that comes free of charge with your virtual server, you can find a useful Help zone, incorporating all you need to learn about supervising your web–sites and applications. We have added a wide array of how to reports and video tutorials that show the general site managing duties in an understandable form.